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Charger logs

Charger logs show the raw OCPP communication between eMabler and the charger. Charger logs are meant to be the source of truth for the charger communication and can be very helpful when doing troubleshooting. Interpreting logs does require some domain knowledge of charger communication and OCPP, but most of the logs are luckily somewhat human readable. Charger logs can be found under Charger > Logs.

Logs can be filtered by free text search and timestamp. Refresh button will fetch latest logs reported by the charger according to the given filters. Logs contain

  • Timestamp
    • Log timestamp, when did the something happen
  • Sender
    • Either eMabler or Charger, depending on who was the communication sender in question
    • Both received and sent messages are visible
  • Type
    • Log message type, such as "HEARTBEAT" or "METERVALUES"
  • Message
    • Raw message captured from the communication
    • This can be used to interpret what charger is trying to do in cases where charger is behaving in a weird way.

Logs provide information of everything that is happening between the charger and eMabler. If you feel like based on the logs something still feels off in the charger behavior or that charger logs and Connect are out-of-sync, please contact our customer support and we will help.