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Supporting new chargers

If you have a charger model and you don’t know if it’s supported, what to do?​​

  1. Check if the charger supports OCPP 1.6 or 2.0.1 JSON over secure websockets (most of them do).

    If yes, continue. If not, contact eMabler support.​

  2. Create a new charger in eMabler, with the new charger’s ID​

  3. Record the time and configure the charger to connect to eMabler​

  4. Try to use the charger and see what happens. ​

    Most chargers work well out-of-the box and there is little risk in just trying​

  5. Contact eMabler support to have us perform a full compatibility test and record the results.​

    Also tell us the time you recorded in step 3, it will help us analyze the charger​. You may also run the compatibility test yourself, we can provide you with the testing procedure.