We will be launching a new version of our Knowledge Portal in the following weeks. You can visit the new Knowledge Portal in beta.docs.emabler.com. The new Knowledge Portal will replace the existing platform.
Please note that after we have replaced the current platform, you will need to resubscribe to the RSS feed in case you are using it. You can find the link to it in the footer of the new Knowledge Portal.
We will introduce a global rate limiting mechanism in the OCPP handler to protect system stability during high-load scenarios. The feature prevents floods of new connections and boot-related messages from degrading the performance of already connected chargers.
This change will be applied on a scheduled window on 3.9.2025.
We are strengthening our API infrastructure by introducing two major security and stability improvements that will be enabled for all of our APIs.
These changes aim to improve resilience, protect against common threats, and ensure a more reliable API experience for everyone.
These changes should not be be visible to our customer integrations. They apply to both APIv1 and APIv2.
For questions or to request adjustments to rate limits, please contact our support team.
We are happy to announce that eMabler Connect and API version 2 are out now! Connect is eMabler's next-gen charge point management system which has been built from the ground up to match the complex requirements from our customers. Connect is built on top of the new API version 2 which is more performant and scalable than the previous version.
eMabler UI and API v1 will be discontinued during 2026. Read more about deprecation
We want to thank everyone who was part of the beta and gave us valuable feedback on which things to improve. Based on this feedback we have been able to finetune features and make the user experience really stand out. But improving the platform doesn't end here - this is just the beginning. If you have any feedback, please let our customer service know about it.
Connect has a lot of new features when compared to the old eMabler UI. Below you can find some highlighted new features which will make your operational work even easier with Connect.
Redesigned platform with UX in mind, we have done thorough user testing and interviews to make site and charger management easier with Connect. Most important information is easy to find and navigation between sites and chargers is more straightforward. New comments sections make communication between team members a lot easier.
A new search functionality is available on the navigation bar. You can easily search chargers, sites, drivers and charging sessions from the same place which makes customer service work a lot faster.
A completely new permission and role system to allow managing user access policies. Group different permissions into custom roles and assign those to your operators together with different site access to create access policies that match your organization’s needs.
You can now access API version 2 with API keys generated from Connect. Push API can be configured and enabled from Connect as well for more real-time data needs. Everything is 100% self-configurable to get you up to speed with your app development immediately.
We have introduced better white labeling tools for both Connect and Express. You can change the navigation bar on Connect to match your brand and with Express you have control of all the colours. Everything is easily managed through Connect of course.
A brand-new charging session overview allows to view session timeline, voltage, current and power curves and other necessary details in easy-to-understand package. Roaming and Express related information is all available in the same place.
We have implemented a lot of new features to increase your operational efficiency. Configuration templates allow you to configure different configuration implementations for different charger manufacturers and models and then apply them in bulk. You also have more site-level tooling available with configuration manager and socket bulk updates, decreasing the need for manual one-by-one work.
Improved events and logs for viewing what the charger has done and communicated towards us. Events can be renamed for more easily understanding what the issue in the future is. All raw OCPP communication between charger and eMabler are available under logs for full transparency.
Tariffs are now easier to understand with better price charts and timetable views. Assing time restrictions to price elements to create different pricing models for different times of the day or automatically update pricing once the year changes. All existing price elements are available to you in Connect.
Please jump into Connect and find all the possibilities yourself and don't hesitate to let us know your feedback!
Due to the launch of Connect & API v2, we will be discontinuing eMabler UI in the beginning of 2026 and API v1 in September 2026. eMabler UI or API v1 won't be receiving any updates or bug fixes as of now as we will be focusing our development efforts completely towards Connect & API v2.
If you need help with migration to API v2 or you don't have access to Connect, please contact our customer support.
All of your data is available in Connect and via API v2, so this discontinuation won't cause any data loss. Please do note that all custom integrations built on top of API v1 will stop working after the discontinuation.
We are on the final stretch before being able to release Connect out of beta, thank you all who have participated in providing us feedback during this phase. This release brings you configuration templates, settings to adjust the look-and-feel (white label) of Connect and a couple of other quality of life improvements. Read more below!
Configuration templates allow you to save different OCPP configuration values to a single place and apply those to chargers in bulk. Save different implementations for different charger models in the same template to manage everything from one place. No more need to manually update configurations one-by-one! You can find configuration templates from under More > Configuration templates and read more from here.
Many of you have requested options for white labeling Connect and we are now happy to deliver! Change the logo and the color of the navigation bar to match you organization's brand. These look and feel settings will be applied to all of your operators. You'll find these settings under More > Settings > Look and feel
We’ve made improvements to OCPP connectivity and Dynamic Load Management (DLM) to enhance stability, reliability, and multi-circuit support.
Note: When a charger is powered off, the socket status will remain as available for up to 15 minutes until the WebSocket timeout is reached.
We have been working hard during the summer to bring support for managing Express to Connect. With this new release we are also improving Express by giving you more options for customization. You can now change the colors of the Express to better match your organizations branding.
You can finally manage Express from Connect. Manage pricing, branding details and enable Express for chargers straight from Connect. As a completely new feature you can customize the color scheme of Express.
Ever since we released our next-gen charge point management system Connect and API v2 to beta in early March this year we have been working hard on getting them ready for the full release. Last major feature missing from Connect is the support to manage Express and we will be releasing that in the beginning of August. This means that the release is approaching fast as we are planning on getting Connect and API v2 out of beta during August-September, soon after the summer holiday period is over. This will mean a few things considering our product suite lifecycles:
By getting both Connect and API v2 out of beta we can provide better user and developer experience to all of our customers. New technical foundations of both allow us to move faster with new feature development. We want to thank everyone who has provided us valuable feedback during the beta phase as we have been able to create a truly great platform which we will continue to improve continuously.
If you feel like Connect or API v2 is missing some key features that are preventing you from migrating, please contact our customer support and we will prioritize these cases as needed.
Thank you for your support and have a great summer!