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Roles

Roles provide a way to group singular permissions into groups. You might for example create a "Customer service" role, which contains permissions View chargers, Operate chargers, View sites and then give this role to all operators in your customer service team. When you then need to add or edit permissions for this role, you can just edit the role and permissions will be updated to all operators who have this role. This makes managing access control for bigger organizations a lot easier.

You can manage roles under Settings > Roles in Connect and apply roles to operators in Settings > Operators

Things to note

  • Roles can only contain regular permissions. You cannot add admin-level permissions to roles. If you need to provide admin-level permissions to operators, please give them those permissions directly.
  • Roles can only be created, edited and deleted by operators having admin-level access.